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FAQs

Where is your jewellery made?

My jewellery is made in different places – Jaipur, Jodhpur, Bangalore, where I am based out of, and Patna, my hometown. 

Jaipur historically had and still has some of the best karigars and semi-precious stone markets in the world. Their enamel work is unmatched, and the city is famous for making jewellery for generations of Indian royalty.

My karigars in Patna, a city with its roots in craftsmanship, are either from Bengal, well-known for its filigree work, or Lucknow (Awadh).

Between them, I’m able to create jewellery that’s a unique marriage between traditional craft and my own touch of modern aesthetic.

What is your jewellery made of?

All my jewellery is made of silver, brass, copper, semi-precious stones and pearls, or a blend of all of these unless otherwise specified in the description.

I source my own stones and then have them carved by a few of the best karigars in India, who are also experienced makers of fine jewellery. Some products are gold plated, while most have an antique finish, which means they might appear faded and will (hopefully) look like heirloom pieces the more they’re worn.

I’m happy to re-plate them when needed, or use different materials or finishes according to your requirement. 

If you’re wondering like many others whether copper and gold brass rings will turn your fingers green, you should know this varies from person to person, depending on the moisture content in their skin. Pro tip: Paint clear nail polish on the inside of the ring to protect your fingers (and the ring).

Jewellery care guide:

  • Avoid humidity and moisture.
  • Store in an air-tight box, (zip lock pouch) in a dry place.
  • Remove when exercising, showering, and swimming.
  • Keep away from perfumes, oils, potions and lotions.
  • Pearls and crystals are fragile and unique – handle with care.
  • To avoid scratches, marks and tangles, wrap individually and store separately.

Where are your clothes made?

My wardrobe, like my jewellery, comes from different parts of India. My fabrics are sourced from Bengal, Tamil Nadu, Jaipur, Patna, Kochi, and Bangalore. They’re embroidered in Patna, sometimes in Bangalore, Kochin or Kolkata. Finally, they’re tailored under my personal supervision in Bangalore.

Where are your clothes made out of?

I use pure cotton and silk, and in many cases, beautiful handwoven fabrics, the details of which are mentioned in each of the product descriptions. 

Most of the embroidery is done by my family embroiderer in my hometown, Patna. 

I also work with the fishing community in Kochi where some incredible women do some of the most impeccable shadow work, and make beautiful handmade lace. 

Most of the tailoring is done in Bangalore where I live.

Apparel Care Guide

  • Hand embroidered pieces to be dry cleaned as they are very delicate.
  • Kaftans and robes of cotton can be hand-washed.
  • For silks, a dry clean or a delicate hand-wash followed by a steam iron is suggested.

How can I pay for my order?

You can use Credit or Debit cards, Indian or international, to pay online. If you’re in India, you also have the option to pay via Net Banking.

Unfortunately, Cash On Delivery isn’t an option currently, as the process with my craftsmen as it stands, won’t allow it.

For a number of reasons, the success rate for Indian payment gateways processing international transactions is low.

If all else fails, email me at anu@anumerton.com and I’ll send you my bank details.  You can then use a service like www.transferwise.com to send the money from overseas.

How soon can I get my order?

The process with my craftsmen involves having to buy the raw material and sending it to them with the order details, who’ll then take between 3 – 4 weeks to make the product and send it over to me. 

Before you have it in your hands, rest assured I’ve done a thorough quality check personally. The process from start to finish takes around 3 – 5 weeks in total. 

If you’d like to make special requests for quicker delivery, please do write to me at anu@anumerton.com and I will try my best to accommodate it.

Meanwhile, I’m working towards making this process faster, even as you read this. 

Can I customise orders?

If you are looking for different materials for the designs that I offer (metal, stone, fabric), please write to me at anu@anumerton.com.  I’d be happy to try to work this out for you but please be aware that it might take a little longer.

Can I exchange or return my order?

All my products are handmade with love, so each piece is one of a kind.

This means your purchase may differ slightly from the image you see on the website, and there may be minor irregularities.

For example, stone shades vary considerably within an acceptable tolerance, an effect which is magnified to different degrees by computer screens. 

All my clothing is free size. In addition to that, all the specific measurements of the product (if needed) is mentioned in the product description. Please read the product description carefully before placing an order as everything is made-to-order and cannot be exchanged.

If your piece is damaged or incorrect, please send me a photo and request an exchange within 14 days of receipt of the item to anu@anumerton.com

Can I get a refund or exchange my purchase?

As mentioned previously, I don’t offer refunds or exchanges as everything is made-to-order.