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Anu Merton Customer Reviews

How my reviews are collected

I voluntary participate in a program for independent verification of customer reviews with CusRev. Whenever an order is delivered, CusRev is automatically notified. CusRev then emails a feedback form to the customer and collects the results. I cannot delete or modify these results in any way and I republish them in full below. You can see the original reviews on the CusRev page by clicking here.

Why I care about this

I personally review all feedback with my team every day. We respond to all reviews, whether positive or negative. Having had my own frustrations with customer service in the past, I know that it's incredibly important to respond quickly and clearly. Please let me know if you face any issues.
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1-10 of 4784 reviews
  1. I love your products. But every single order of mine takes forever compared to the promised delivery date. On the last day I get an email saying sorry your order is delayed with a new timeline. And sometimes that timeline isn’t met either. The broken promises by your team gets frustating .

    • Hi Sireesha,

      Thank you for sharing your feedback with us. We truly apologize for the inconvenience caused by the delays in your orders. We understand how frustrating it can be to receive multiple revised timelines. Rest assured, we are actively working to improve our processes and minimize delays. Your feedback is valuable to us, and we appreciate your continued support. We are committed to ensuring a smoother experience for your future orders.

  2. I love your products. But every single order of mine takes forever compared to the promised delivery date. On the last day I get an email saying sorry your order is delayed with a new timeline. And sometimes that timeline isn’t met either. The broken promises by your team gets frustating .

    • Hi Sireesha,

      We sincerely apologize for any inconvenience caused by the delays in your orders. We understand your frustration, and please rest assured that we are making every effort to improve our processes and meet our promised delivery dates more consistently. Your feedback is invaluable to us, and we will strive to ensure that your future orders are fulfilled in a timely manner.

  3. I love your products. But every single order of mine takes forever compared to the promised delivery date. On the last day I get an email saying sorry your order is delayed with a new timeline. And sometimes that timeline isn’t met either. The broken promises by your team gets frustating .

    • Hi Sireesha,

      Thank you for your feedback. We are really sorry for the delays you've experienced with your orders. We understand how frustrating it can be when promised timelines are not met. We assure you that we are actively working to improve our processes to prevent such delays in the future.

  4. I love your products. But every single order of mine takes forever compared to the promised delivery date. On the last day I get an email saying sorry your order is delayed with a new timeline. And sometimes that timeline isn’t met either. The broken promises by your team gets frustating .

    • Hi Sireeshsa,

      Thanks for sharing your feedback. We're glad you love our products, but we're truly sorry for the delays you've experienced. We're working hard to ensure smoother delivery processes in the future!

  5. I love your products. But every single order of mine takes forever compared to the promised delivery date. On the last day I get an email saying sorry your order is delayed with a new timeline. And sometimes that timeline isn’t met either. The broken promises by your team gets frustating .

    • Hi Sireesha,

      Thanks for your feedback! We're sorry for the delays you've experienced. We'll make sure to improve our delivery timelines going forward!

  6. Love the kurta and the packaging is just so classy.

    • Hi Manali,

      Thank you for the fantastic review! We're thrilled that you loved the kurta and found the packaging classy.

  7. I absolutely love the kurta and the jewellery. The support staff is so helpful. Thank you Anu Merton for this wonderful experience. Will order more in future.

    • Hi Manali,

      Thank you for the 5-star review! We're thrilled that you enjoyed your shopping experience with us. Our team is delighted to hear your positive feedback. We can't wait to assist you with your future orders!

  8. Pretty piece with detail. I like the Indo-western look.

    • Hi Shalini,

      Thanks for the awesome review! We're thrilled to hear you love the Ishaan Bangle's Indo-western vibe! 🌟

  9. Love the simplicity of this piece!

    • Hi Shalini,

      Thank you for the 5-star review! We're thrilled to hear you love the simplicity of the Ayesha Necklace! Looking forward to serving you again soon!

  10. Excellent. Delivery to the US as promised.

    • Hi Shalini,

      Thank you for the fantastic review! We're delighted to hear that your shopping experience was excellent and that we delivered as promised. We'll be eagerly awaiting the opportunity to serve you again.

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